Omni-channel retail

Omni-channel commerce refers to integrating different channels (e.g., online, mobile, in-store, social media) to provide customers with a seamless shopping experience. Here are some of the benefits of omnichannel commerce for retail: 

  1. Increased sales: By offering multiple channels, retailers can reach a wider audience and increase the chances of making a sale. Customers can choose their preferred medium to purchase online, in-store, or through a mobile app. 
  1. Improved customer experience: With an omnichannel approach, customers can start a transaction on one channel and complete it on another without disruption. For example, customers can browse products online, add them to their cart, and pick them up in-store. This flexibility and convenience can lead to higher customer satisfaction and loyalty. 
  1. Better data insights: By collecting data from multiple channels, retailers can better understand customer behavior and preferences. This data can be used to personalize the shopping experience, offer targeted promotions, and improve inventory management. 
  1. Stronger brand identity: An omnichannel approach can help retailers create a consistent brand experience across all channels. This can help build trust with customers and reinforce brand values. 
  1. Competitive advantage: As more and more retailers adopt an omnichannel approach, it has become increasingly crucial for businesses to keep up. By offering a seamless shopping experience across multiple channels, retailers can differentiate themselves from competitors and attract more customers. 


A good software solution is essential for successful omnichannel retailing for several reasons: 

  1. Seamless integration: An effective software solution will integrate all sales channels, including online, mobile, and in-store, into one system. This integration will ensure that inventory levels, pricing, and promotions are consistent across all channels. 
  1. Centralized data management: An omnichannel solution will allow retailers to gather customer data from all channels, including online and in-store transactions, to provide a comprehensive view of customer behavior. The data collected is used to create targeted marketing campaigns and personalized promotions. 
  1. Real-time inventory management: With an omnichannel solution, retailers can manage inventory levels across all channels in real-time. This will help ensure that products are always in stock and that customers can complete transactions quickly and easily. 
  1. Flexibility and scalability: A good software solution will be flexible and scalable, allowing retailers to adapt to changing market conditions and customer needs. This flexibility will enable retailers to expand their business across new channels and geographies. 
  1. Improved customer experience: A good software solution will provide a seamless shopping experience across all channels, allowing customers to move seamlessly between online and in-store channels. This will lead to higher customer satisfaction and loyalty. 

Overall, a good software solution is essential for successful omnichannel retailing, as it will provide the technology infrastructure necessary to support a comprehensive and integrated sales strategy. 


The unified commerce solution, LS Central, is built on Microsoft’s number one cloud ERP platform, Dynamics 365 Business Central. Thousands of customers trust the technology to manage and keep their finances, point of sale, store operations, supply chain, inventory, eCommerce, and customer loyalty data safe. 


For further information on LS Central and Business Central, don’t hesitate to get in touch with allonline365 at +27 (21) 205 3650, email us or visit our 





LS eCommerce Magento – Take your business online

LS eCommerce Magento

Introducing LS eCommerce Magento

Th importance of omni-channel retail has never been more prevalent than it is now. LS Retail and allonline365 now bring you the opportunity to take your business online. LS eCommerce Magento is a mid-market out-of-the-box eCommerce solution that can get your online business up and running fast. This easy to use end-to-end solution ensures all items, prices, discounts, order fulfillment etc. are maintained in the robust LS Central management system and seamlessly integrates with your eCommerce platform.

An end-to-end retail solution

It is critical to have the same customer experience regardless of which sales channel your customers use to purchase your products. Businesses are able to quickly and easily get their eCommerce platform up and running, but their problems start when their eCommerce platform does not integrate with their order fulfillment and finance systems usually supported by their ERP system. With two separate systems you don’t have visibility across your entire operation to track stock, view sales across all channels, store and warehouse inventory, manage loyalty and discounts etc. effectively between the two separate systems. This results in separate data and information that must be reconciled in order to gain a holistic view of how your business is performing. With LS Central and LS eCommerce Magento, all your business processes, stock, and sales information is recorded in one end-to-end solution.

Putting your customers first

Using a unified commerce system ensures all your business data is consistent across all your channels. From pricing, to items to product availability, your eCommerce system is in sync with your ERP solution with updated information in real-time. Having access to real-time data ensures you are always offering your customers stock items and promotions that are current and accessible. The Click and Collect option allows customers to choose if they would like their items delivered directly to their homes, or pick them up at their nearest store location. Once an order has been placed online for collection at a store, the staff at the store will be notified to put the item aside, and the order will be recorded in the centralized ERP system.

If you are interested in learning more about our LS eCommerce Magento solution, or would like to see a demo, please contact us at or call  +27 (21) 205 3650

Partnered with LS Retail

allonline365 – LS Retail Gold Partner 2020

LS Retail Gold Partner

allonline365 LS Retail Gold Partner 2020

allonline365 is pleased to announce that we have been named as an LS Retail Gold Partner for 2020. The Gold Partner level is a significant achievement and this honor is limited to companies who displayed extra dedication to the LS Retail solutions and drove notable sales success during the previous year.

We at allonline365 take pride in helping our customers digitally transform their businesses with our ERP, CRM, and BI solutions. One of the verticals we focus on is the retail industry and it is with great pleasure that we can assist our customers with cutting edge technology, such as LS Central, to grow their businesses. We will continue to service our existing customers and educate prospects across Southern Africa on the latest enhancements for the retail sector.

“At LS Retail we are incredibly proud of our partners’ business results and honored by their consistent commitment to the LS Retail products and solutions,” says Sigrun Dora Saevinsdottir, Chief Operating Officer at LS Retail. “Congratulations to all of this year’s Partner Awards winners, and a sincere ‘thank you’ to each and every one of our partners. We are proud to recognize and honor allonline365 as LS Retail Gold partner for the special performance over the past year. Through the years, our partner community has shown levels of resilience, collaboration, and dedication that are, I believe, unique in our industry. Our channel is our strength, and as our partners are there for us, we are always there to support them, through the tough times to the sunny days ahead,” says Saevinsdottir.

About allonline365

We are a well-established software solution and consultancy business with years of experience in assisting businesses to adopt systems to help transform their companies. We are partnered with some of the world’s leading software providers to ensure our clients have access to world-class solutions. We operate across many different industries and continue to adopt best practice solutions to take businesses to the next level.

About LS Retail

The LS Retail software solutions are sold and implemented worldwide through a large network of certified partner companies. The LS Retail partner ecosystem has grown steadily over the years and today counts over 380 companies in 88 countries. To become an LS Retail partner, companies need to satisfy a specific set of requirements, including passing official training in the LS Retail solutions.

Certified LS Retail partners are experts in retail and hospitality, as well as in the LS Retail products and solutions. They know the local requirements and legislation of the countries where they operate and offer ad hoc services such as customizations, localizations, project management, and technical support.

Thanks to vast industry knowledge and experience, LS Retail is able to offer solutions to manage the complex operational requirements of organizations within areas such as fashion, electronics, furniture, duty-free, restaurants, coffee shops, forecourt, c-stores and many more.

For additional information, please contact allonline365 via email on

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