Get an end-to-end view of your business with Dynamics 365 Business Central
Product Capabilities in Dynamics 365 Business Central
Manage your financials
Make informed decisions
Connect data across accounting, sales, purchasing, stock, and customer interactions and as a result, get an end-to-end view of your business. For example chart financial performance in real time with built-in Power BI dashboards.
Accelerate financial close and reporting
In addition, streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.
Improve forecast accuracy
Refine financial forecasts by modelling and analysing data across multiple dimensions. Furthermore, customize reports using seamless Microsoft Excel integration.
Automate and secure your supply chain
Optimise stock levels
Use built-in intelligence and predict when and what to replenish. Consequently, purchase only what you need with dynamically updated stock levels.
Avoid lost sales and reduce shortages
Maintain the right amount of stock for instance by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.
Get recommendations on when to pay suppliers, to use supplier discounts and avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.
Sell smarter and improve customer service
Deliver value at every touch point
Prioritise sales leads based on revenue potential. Keep track of all customer interactions and in particular get guidance on best to upsell, cross-sell, and renewal opportunities throughout your sales cycle.
Boost sales productivity
Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.
Deliver exceptional service
Gain a comprehensive overview of your service tasks, workloads, and employee skills and effectively assign resources and accelerate case resolution.
Keep projects on time and under budget
Stay on budget
Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.
Plan with precision
Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.
Analyse project performance
Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.
Optimise your operations
Manage to forecast to fulfillment
Use sales forecasts and expected stock-outs to automatically generate production plans, as well as create purchase orders.
Run your warehousing efficiently
Get a holistic view of stock for efficient order fulfillment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.
Reach optimal output levels
Calculate and optimise manufacturing capacity and resources to improve production schedules and meet customer demands.
Protect your data and support GDPR compliance
Respect your customers’ privacy
Use built-in privacy-by-design and privacy-by-default methodologies to help your business comply with the General Data Protection Regulation (GDPR). Grant and restrict access to personal data on multiple levels, as well as enable audit trails to ensure security and accountability.
Handle, store, and transmit data securely
Move and store personal data freely across your systems in order to protect it from unauthorized access with Microsoft datacenters’ automatic encryption
Run your business anywhere
Choose cloud, on-premise, or hybrid deployment
Dynamics 365 Business Central runs where you need it, in the cloud or on-premises, with the same user experience no matter how you deploy.
Take your business on the go
The mobile version of Dynamics 365 Business Central supports both cloud and on-premise users with a consistent, modern experience across Windows, Android, or IOS devices.