Microsoft updates for Dynamics 365 and Power Platforms

Microsoft updates for Dynamics 365 and Power Platforms

Microsoft launches 2020 Wave 1 updates for Dynamics 365 and Power Platform

Microsoft continues to add support and resources for organizations during this difficult tie. They have released updates in the 2020 Wave 1 that consists of over 400 new features and apps for Dynamics 365 and the Microsoft Power Platform. You can access the Microsoft updates for Dynamics 365 and Power Platforms here. Here are some of the updates that you can look forward to.

B2C and B2B customer journeys across sales, marketing, and service.

Dynamics 365 Customer Insights allows you to develop your customers’ profiles and learn more about their actions and behaviors in real-time. Using Dynamics 365 Sales, Marketing, Customer Service, and Field Service, businesses can take advantage of new capabilities. Some of these capabilities are AI-powered predictive sales forecasting, enhancement of marketing campaigns with a more personalized approach, and more.

It’s time for seamless omnichannel retail experiences

“Dynamics 365 Commerce delivers an end-to-end solution that helps organizations deliver personalized, omnichannel experiences through advanced e-commerce capabilities, intelligent product recommendations, and enhanced clienteling.” Watch the Microsoft Business Virtual Launch event to see how a well-known shoe brand, Dr. Martens, can replace all outdated legacy applications with a suite of Microsoft applications. If you are looking for a more in-depth tailored solution for retail, we suggest you take a look at LS Central which is built to integrate directly with Dynamics 365 Business Central.

To find out the full list of new features that can add more value to your business, watch the Microsoft Virtual Launch Event.

Now for the Power Platform

“Microsoft Power BI is delivering new capabilities focusing on three key areas to help businesses drive a data culture.”

  • Microsoft has added the highly requested decomposition tree AI visual, a new experience, and added a modern ribbon that users are familiar with from Microsoft Office.
  • Microsoft has added full application lifecycle management, with the ability for customers to move an app through a deployment pipeline. They have also completely opened Power BI’s semantic models by adding full support for the industry-standard XML for Analysis (XMLA) protocol.
  • Finally, to help businesses weave business intelligence deeply into the fabric of their organization, Microsoft has added support for Microsoft Information Protection and Microsoft Cloud App to protect data even when it leaves Power BI, added deep integration with Azure Synapse, and a completely revamped Microsoft Teams integration.

You can find out more about the new functionality in the event link above. If your business is in need of a new powerful solution, or you are interested in the Microsoft updates for Dynamics 365 and Power Platforms, contact us to find out how we can assist you.

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