LS Central 14.01 Updates

LS Central

LS Central 14.01: new functionality, flexible replenishment calculations, LS Insight now included for free

LS Central 14.01 was released on 9 July 2019. Let’s take a look at what is new and improved in the system.

New functionality at the stationary and mobile POS

Decide whether to print receipts at the POS

Do you only need to print merchandise customer receipts in special circumstances? In the EFT implementation, you can now select whether receipts should be printed out automatically after each transaction. This is useful functionality for retailers who want to decrease their environmental footprint and save on paper costs.

Centralized control of mobile POS

You can now set the access to specific features at the LS Mobile POS from the back office in LS Central. This new option simplifies both configuration and maintenance.

More replenishment options

Set flexible Replenishment calculation intervals

The Replenishment journal calculation functionality, part of LS Central Replenishment, lets you on which weekdays proposals for Transfer orders and Purchase Orders should be calculated. This set up enables you to be flexible, letting you change the interval depending on needs – for example, you may want to consider factors like seasonality or promotional periods, during which replenishment happens more frequently than usual.

The new Replenishment Batch Calculation Calendar provides a flexible way to set up the Replenishment Journal calculation interval by defining calculation days for future periods. The calendar can then be assigned to a Replen. Journal Batch to be used for Replenishment Journal calculations.

Reduce maintenance effort with Dynamic Stock Coverage Days calculation

The “Coverage Days” value is used for the replenishment calculation methods Average Usage, Manual Estimate, and the upcoming LS Forecast. This is a fixed value that describes how many days we need to cover supply in the stores and warehouse to fulfill demand.

You can now let LS Central calculate this essential field based on rules called Replenishment Coverage Days Profile. These consider the days until the next Replenishment Journal calculation, and depending on setup, they can take into consideration factors too, such as location closed days, inbound location handling time, and coverage buffer. The Replenishment Coverage Days Profile can be assigned to an Item, Item-Store Record, or a Replen. Data Profile.

Vendor Vacation Calendars

With the new Vendor Vacation Calendar functionality, it is now possible to define when vendors are unable to supply goods and exclude a vendor from Replenishment Journal calculation during the defined period.

The vacation calendar can also influence the Dynamic Stock Coverage Days calculation and will adjust the demanded quantities accordingly if the replenishment calculation horizon approaches vacation periods.

New functionality at the Hardware Station

Simplified log organization

The LS Hardware Station now creates one log file per day. Daily logs are organized in folders, one per month. This new organization makes it easier for you to find the logs you need, while also limiting the size of the log to one day.

GlobalPay PSP now supported

The version of LS Pay included in the Hardware Station now supports a new Payment Service Provider in the USA and Canada, GlobalPay.

Simplified URL settings in the LS Central App

In the Android version of the LS Central App, you can now specify Tenant and Company information in the simplified URL settings screen.

The iOS version of the LS Central app now supports the NAV User Password authentication method. This functionality was already present in the Android version.

LS Insight available for free

As announced in April during conneXion Munich, cloud-based Business Intelligence suite LS Insight is now available for free for LS NAV/LS Central on-premises, version 2015 onwards.

LS Retail customers can go to the LS Retail Portal and request the files needed to set up LS Insight. They can then use the solution as-is with LS Central/LS NAV or as a base for their data warehouse and business intelligence environment.

www.allonline365.com

Resource Credit | LS Retail 

The restaurant experience revolution

restaurant

Drive a more modern guest experience with technology

From automation to delivery disruption, to the meat-free movement and more, the restaurant industry has been going through times of utter change. It’s the ultimate all-you-can-eat buffet, and then some. Despite this ‘smorgasbord’ of influences, one key ingredient has been driving disruption above all others, accelerating change at unprecedented levels: technology.

Let’s take a look at some trends shaping the restaurant industry today and tomorrow.

1. Evolving the restaurant beyond four walls

In the US alone, three out of five consumers order delivery or takeout at least once a week, the National Restaurant Association reports.  Similarly, 50% of dinner meals purchased from a restaurant today are consumed at home. As consumers look for experiences that blend the excitement of eating out with the convenience of staying in, restaurants must evolve beyond their four walls to meet new demands. This means giving guests the freedom to get their favorite food from your restaurant whichever way they prefer: order ahead, show up to eat on the premises, order online and pick-up in the restaurant, or order online and pay for the delivery via a third party – it’s their choice.

In order to offer such possibilities to consumers, restaurants need to have technology in place that helps them deliver a seamless consumer experience. Ideally, that means a solution that provides a single, unified view of customers across channels, and is built to connect together with your back-office, kitchen, customers, HQ, and beyond.

2. Evolving the in-restaurant experience

From in-store designs and layouts that make restaurant spaces more ‘instagrammable’, to immersive experiences that take guests into the very essence of a brand, the in-restaurant experience has gone through a great transformation in the past few years. At the center is the desire to provide restaurant guests with an experience that is unique, unforgettable, and the highest quality possible.

But what does a great dining experience entail exactly? For some types of restaurants, this calls for knowing guests more closely, offering them their favorite free drink while they wait to be seated. For other establishments, the great guest experience is a quick and hassle-free one, delivered with self-serve kiosks or self-ordering devices at the table to help people in a hurry save precious time. Either way, the key is to understand your customers and know why they are in your restaurant. Then you can tailor the experience to cater to their needs (with a little bit of help from technology).

To do all this you need technology that brings together a customer’s order history (from all channels), dining preferences, loyalty level, and potentially even social media data. The tech that takes these different data sets unites them into a single view and provides you with actionable insights that can make the difference between average customer experience and an awesome one.  Plus, it might bring valuable reviews on social media.

3. Employees are your heart and soul

Employee turnover rates are notoriously high in the restaurant industry, with some estimates going as high as around 75%. Many factors play a role, from wage levels to a stressful environment, to limited opportunities for growth. No matter how you look at it, high employee turnover rates are simply not good for business.

So how can technology help? By making your employees more efficient and productive, and enabling them to do their job better. This can apply to your entire staff, al the way from the back office, to the kitchen team, to the front of house staff. Give your servers a mobile Point of Sale device, and they won’t just have a modern tool to take orders in their hands. They will also get a sense of empowerment from being able to answer customers’ questions easily, and the pride of knowing they are giving a top-class frictionless experience.

With more and more young, tech-savvy workers joining the industry, being known as a forward-thinking employer that empowers staff members with modern technology can be a major differentiator to your competition in the search for talent.

4. An Artificial Intelligence-infused restaurant business

Although restaurants have typically been quite slow to adopt technology, increasing pressure from consumers has forced them to update their systems, implementing tech such as mobile POS and self-service kiosks. At the same time, innovation keeps on moving. Artificial Intelligence (AI) powered systems are already being used to optimize staffing schedules, streamline supply chains, and providing better customer service through voice ordering and chatbots, just to make a few examples. Restaurants collect vast amounts of data, but this is often organized into disconnected sets stored in separate databases, which are difficult to analyze and use. Thankfully there is a solution. Uploading data to the cloud can give restaurants the extra storage capabilities and computing power they need. Cloud-based AI can be a cost-effective, powerful tool to analyze your data, helping you better serve your customers, cut costs, and even understand your strengths and weaknesses.

But where do you start? AI isn’t necessarily a fast-track ticket to success, and it should be approached with a planned approach. Start by identifying the areas of your business where AI could help you drive improvements – perhaps it could be your customer-facing mobile app or inventory management. Then you can define an AI roadmap that includes pilot projects where you can test the application and impact of AI on your business. Finally, take the learnings to other parts of the organization.

If you would like to learn more about how innovative technology can help you reach your business goals contact allonline365 on  info@allonline365.com or  +27 (21) 205 3650.

www.allonline365.com

Resource Credit | LS Retail

LS Central 14.00

Version 14.00 of LS Central, our unified commerce system for retail and hospitality, was released on June 6th, 2019. Let’s take a look at what’s new in the platform.

Get more functionality at the retail POS

In this release, we have strengthened the retail POS with more functionality, so you can easily adapt it to your business needs.

You can now:

  • Print the receipts barcode as a QR code
  • Automatically post a sale refund when voiding a card payment. Previously, the sale had to be posted manually.
  • Add a surcharge to a payment transaction, based on the type of card used in the payment. This feature was made possible by an update to the EFT implementation in the POS.

We have also improved the mobile POS.

  • You can now void a transaction with tenderline at the mobile POS.
  • In the past, the auto-refresh of data would take the focus on mobile POS and mobile inventory. Users had to wait for the process to finish before they could start to work. Now, the auto-refresh of data happens in the background, so you can go on with your work while the system takes care of it.

Accurately manage capacity for your stores, sections, and shelves

The Capacity Management functionality, part of LS Central Replenishment, helps retailers define target stock levels for product groups in stores, and continuously track and compare actual stock capacity values versus the set goals. In this release, we have extended the existing Capacity Management functionality so it can now support the capacity level definition and item tracking on both store section level and shelf level.

This means you can now:

  • Define capacity goals on the store section and/or shelf level
  • Easily create multiple capacity goals with the new Add Lines by location report
  • Track actual capacity with the Store Capacity page or the Store Capacity report

Maximize sales with better store stock redistribution

Fill gaps in size and colour ranges

Retail Item Availability by Location is a new feature of the Store Stock Redistribution functionality. This new page gives you an overview of what items and variants are available across your stores and warehouses and enables you to easily identify broken variant ranges – that is, items that do not have the complete range of size or colours. Using the Dimension Pattern and the calculated sales performance indicators (Average Daily Sales and Sell Through %), you can determine redistributable stock and assign it, redistributing items and variants across stores and fill gaps and maximize sales.

Manually redistribute items without transfer proposals

Manual Redistribution is a new type of redistribution calculation. This is a useful tool for retailers who wanted to use the new Retail Item Variant Availability by Location page without any transfer proposals. This is a great addition to the other inventory calculation types already available in the system, namely Sales Demand, Stock Balancing, and Reorder Point/Max.

Decrease out of stock with centralized lifecycle management

You can now link a Lifecycle Planning Worksheet to a Replenishment Template using the Manual Redistribution calculation type. This enables you to calculate the items from the Lifecycle Planning Worksheet n the Redistribution Replenishment journal, and manually redistribute them. This means you can now centrally manage items throughout their lifecycle, define new prices, apply discounts, and easily redistribute items between stores, so you can avoid out-of-stock situations and maximize sales.

Get step-by-step help in the Replenishment implementation Guide. Our newly released Replenishment Implementation Guide, available on the LS Central Online Help Site, contains step-by-step instructions on how to implement LS Replenishment for both new and existing customers.

The guide provides you with:

  • A clear implementation workflow
  • A list of what information is needed from customers
  • Examples on how to structure customer information
  • Best practices
  • Direct references to the LS Central Online Help to help you set up the application

Hospitality: simplify dish preparation in your kitchen

Recipe ingredients are now sent to the Kitchen Display System (KDS). This enables your chefs to use the display station to track what ingredients should be prepared using aggregate groups. For example, your chef at the burger station can now easily track how many patties should be cooked to fulfill large orders including many single and double burgers and cheeseburgers.

It is also now possible to set a speed bump button for a cell on the Kitchen Display Station. This way you can bump cell #1 to cell #4 if needed.

More functionality with LS Activity

Keep track of resource availability

Adding an extra charge to an activity can now trigger specific resource requirements i.e. related to inventory levels or resource availability.

Using the menu buttons setting at the POS, you can now set up graphical layouts to view at a glance your resources and their availability.

Cancel or confirm reservations online

Thanks to two new APIs, you can now cancel or confirm all activities in a single reservation from your online reservation system.

Create personalized offers for members

You can now issue price offers with limited quantity and period restrictions for members. The system includes many options, so you can tailor it to your business and each customer. For example, you might want to offer specific members a series of 5 spa treatments for a discounted price during the next membership period, specifying that the offer is valid only during working days, or between 10 am and 2 pm.

To find out more on LS Central contact allonline365 on  info@allonline365.com or  +27 (21) 205 3650

www.allonline365.com

Resource Credit | LS Retail 

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