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ERP Implementation

ERP implementation services

A structured path to getting
Business Central live

A structured path to getting Business Central live

Our implementation approach is built on the proven Sure Step Project Methodology. Structured framework, predictable outcomes, reduced risk, and measurable value for your business.

Proven methodology across 130+ implementations

Tailored to your industry workflows

Change management and training built in

Discuss your project

Discuss your project

See the process

See the process

ADOPTION-LED METHODOLOGY

Six phases. One clear roadmap.
No suprises.

The Sure Step methodology gives you a clear roadmap through each stage. Every phase has defined deliverables, checkpoints, and sign-offs so you always know exactly where things stand.

Businesswoman discussing work with a colleague over a laptop in a modern office lounge

1

Initiation

The Project Kick Off. We establish the project approach and confirm scope before anyone posts an invoice. Stakeholder alignment, project governance and project planning.

Assess your business needs, define scope, and build the business case. We figure out what you actually need before recommending anything.

2

Analysis

Diagnostic

We gather and document your requirements and map your actual workflows with the people who do the work. No assumptions. No generic templates. Identify gaps and firm up commercials.

Assess your business needs, define scope, and build the business case. We figure out what you actually need before recommending anything.

3

Design

Diagnostic

Configure standard Business Central and Industry Solutions to align with your processes and workflows. Design customisations and integrations. Migrate your Master Data.

Assess your business needs, define scope, and build the business case. We figure out what you actually need before recommending anything.

4

Development

Diagnostic

Finalise functional configurations. Develop your custom solutions and integrations. Migrate transactional data. Unit and full system testing. Key User training across all areas of your system.

Assess your business needs, define scope, and build the business case. We figure out what you actually need before recommending anything.

5

Deployment

Diagnostic

Plan for the cutover. Your key users train end users. Client User Acceptance Testing. Readiness assessment & system sign off. Go live process, move to Production and handover to Support.

Assess your business needs, define scope, and build the business case. We figure out what you actually need before recommending anything.

6

Operation

Diagnostic

Ongoing support, optimisation, and continuous improvement. Align with Microsoft updates. We don't disappear after go-live. This is where some partners drop off. We don't.

Assess your business needs, define scope, and build the business case. We figure out what you actually need before recommending anything.

Governance framework

Accountability at every stage

Strong governance ensures accountability and alignment throughout the project. No ambiguity about who owns what or where decisions get made.

Steering committee oversight

Clear roles and escalation paths

Risk and issue management

Quality assurance

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"When moving from a system you've used for 20 years, it's important to manage the change process and adoption to your new system, this is as important as the technology."

David Rigby
Director, allonline365

Project management

Keeping your implementation
on track and on budget

Our project management practices are designed to keep implementations predictable. No scope creep. No budget surprises.

Agile & waterfall flexibility

Tailored to your needs. Some phases benefit from structure, others from iteration. We adapt.

Milestone tracking

Transparent progress reporting. You see exactly where the project stands at any point.

On budget delivery

We scope accurately and manage costs proactively. No invoice surprises at the end.

Resource planning

We assign the right skills, experience, and industry expertise to your project. Not juniors learning on your time.

Change management

Smooth adoption through communication and training. Because the best system in the world is useless if nobody uses it.

Risk mitigation

We manage and mitigate project risks at every stage. Not after the fact.

What's included in
every implementation

Every project follows the same rigorous approach, tailored to your industry and scale.

Business process alignment

Tailored configurations to match your industry workflows.

Integration readiness

Connect Business Central with your other enterprise systems.

Post go-live support

Continuous optimisation and knowledge transfer after deployment.

Data migration strategy

Secure, accurate transfer of legacy data into Business Central.

Testing framework

Rigorous validation of functionality and performance before go-live.

Role-based training

Each team learns exactly what they need for their specific role.

Ready to implement Business Central
with confidence?

Our Sure Step methodology ensures a smooth transition, reduced risk, and measurable business value. Let's talk about your project.

Schedule your assessment

Free assessment

No obligation

Actionable inisghts

Ready to implement Business Central
with confidence?

Our Sure Step methodology ensures a smooth transition, reduced risk, and measurable business value. Let's talk about your project.

Schedule your assessment

Free assessment

No obligation

Actionable inisghts

Ready to implement Business Central
with confidence?

Our Sure Step methodology ensures a smooth transition, reduced risk, and measurable business value. Let's talk about your project.

Schedule your assessment

Free assessment

No obligation

Actionable inisghts